Term of Use

USE OF THE PLATFORM

Welcome to www.happiehemp.com ("Site"). The website www.happiehemp.com is owned and operated by Happie Hemp Pvt. Ltd. ("Happie Hemp"), a company incorporated under the Companies Act's provisions, 1956 with its registered office at #16, Saiven Caesars Palace, Burudhukunte Road, Sarjapur, Bengaluru - 562125. 

You may access our Site from a computer or mobile phone, and these Terms of Use shall govern your access and use of our Site. These Terms of Use shall also govern offer, sale, dispatch, exchange, return and refund of various products listed on the Site.

The Site is only to be used by you for personal and non-commercial purposes. Your use of features of the Site, including placement of orders of products listed on the Site, shall be governed by these Terms and Conditions along with the Privacy Policy, Shipping Policy and Return and Exchange Policy [https://happiehemp.com/], as well as any special product related guidelines and terms and conditions listed on the Site (together "Terms of Use") as modified and amended from time to time by Happie Hemp.

By merely accessing or using the Site, you acknowledge, without limitation or qualification, bound by these Terms of Use and the Policies.

ACCESSING, BROWSING, OR OTHERWISE USING THE SITE SHALL MEAN YOU AGREE TO THE TERMS OF USE.

If you do not agree to any of the terms enumerated in Terms of Use, please do not use the Site. You are responsible for ensuring that your access to this Site and material available on or through it are legal in each jurisdiction, in or through which you access or view the platform or such material.

Happie Hemp reserves the unilateral right to change the particulars contained in Terms of Use from time to time and at any time, without notice to its users and in its sole discretion.

If Happie Hemp decides to change the Terms of Use or Policies, Happie Hemp will post the new version of the Terms of Use on the Site. Any change or modification to the Terms of Use will be effective immediately from the date of such upload of the Terms of Use and Policies on the Site. Your continued use of the Site following the modifications to the Terms of Use will be constituted as your acceptance of the modified Terms of Use. For this reason, you should frequently review these Terms of Use any other applicable policies.

YOUR ACCOUNT

This Site is directed to be used by adults only. We assume that any minor if at all, accessing our Site is under the supervision of their guardians. Happie Hemp or its associates do not knowingly collect information from minors.

If you are accessing, browsing, and using the Site on someone else's behalf, you represent that you have the authority to bind that person to all the terms and conditions herein. If the person refuses to be bound as the principal to the Terms of Use, you agree to accept liability for any harm or loss caused by any use of the Site.

You will be responsible for maintaining your account's confidentiality, password and restricting access to your computer. You now accept responsibility for all activities that take place under your account and password.

If you know or have reasons to believe that your account's security has been breached, you should contact us immediately at the 'Contact Information' provided below. Suppose we have found a breach or suspected breach of your account's security. In that case, we may require you to change your password, temporarily or permanently block or suspend your account without any liability to Happie Hemp.

You acknowledge that the information you provide, in any manner whatsoever, is not confidential or proprietary and does not infringe any rights of a third party in whatsoever nature.

We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms of Use are violated or if we decide, at our sole discretion, that it would be in Happie Hemp's best interests to do so.

You are solely responsible for all contents you upload, post, e-mail, or otherwise transmit via the Site. We shall maintain the information provided to us in accordance with our Privacy Policy.

PRODUCT DESCRIPTION

Happie Hemp attempts to be as accurate as possible in describing the product on the Site. However, Happie Hemp does not warrant that the product description, color, information, or other Site content is accurate, complete, reliable, current, or error-free. The Site may contain typographical errors or inaccuracies and may not be complete or current. The product pictures are indicative and may not match the actual product.

Happie Hemp reserves the right to correct, change or update information, errors, inaccuracies, or omissions at any time (including after an order has been submitted ) without prior notice. Please note that such errors, inaccuracies, or omissions may also relate to the product or services' pricing and availability.

PRODUCT USE

The products offered on the Site are for your personal use. We supply the products must not be re-sold, except when otherwise agreed to in writing.

 

SIDE EFFECTS

In case any products supplied by us cause an adverse reaction or side effect or don't suit you, we request you to stop consuming the same and consult a doctor immediately. Though we stand by the quality of our products, you must also bring any complaint for the product to the notice of Happie Hemp as soon as possible by contacting us at the co-ordinates mentioned under [https://www.happiehemp.com/] so that we can investigate the product at our end. We strongly urge you to read the product description, warning, and individual terms and conditions concerning the products before ordering it and use it under the direction or supervision of an appropriately qualified professional only.

 

PRODUCT RECOMMENDATIONS

Any recommendation made to you in the Site by Happie Hemp or any of its associates and partners during your use of the Site is purely for informational purposes and should not be construed as "medical advise". We urge you to make an informed purchase decision by consulting an appropriately qualified professional.

 

DOCTOR CONSULTATION

Ayurvedic doctors offering consultation at our Site are independent service providers. While we have partnered with them and book a consultation on our Site, we have done so only for your convenience. To the extent possible and practicable for us, we have sought to ensure that they provide acceptable quality services to every patient. However, we cannot guarantee or warranty their services since they are independent service providers. So, we encourage you to do your due diligence before availing of their services. 

 

Please note that doctors may share your (patient's) personal and health-related information, including your prescription, with us to help us facilitate your purchase decision on our Site if you avail of medical consultation services. You hereby agree that you consent to such transfer. Your personal and health-related information will be preserved and protected by us as per our Privacy Policy. 

 

PRODUCT PRICING AND AVAILABILITY

Prices and availability of the products and services provided or offered on the Site are subject to change without prior notice and at the sole discretion of Happie Hemp.

 Happie Hemp may revise and cease to make available any product at any time. In the event Happie Hemp is unable to deliver the product to you on time or at all, you will be notified by an e-mail or a telephonic call and your order will be automatically canceled due to unavailability of the product or at your instructions due to failure to deliver the product on the expected time of delivery by our delivery partners.

Happie Hemp shall not be liable to pay for any damages in such an event due to the order's cancellation or delay in delivery.

 

RETURNS AND EXCHANGE POLICY

Please refer to our Returns and Exchange Policy [https://www.happiehemp.com/] provided on our Site.

MODE OF PAYMENT

Payments for the products available on the Site may be made in the following ways:

  • Payments can be made by Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards, and reward points.

  • Credit card, Debit Card, and Net Banking payment options are instant payment options and recommended to ensure faster processing of your order.

  • Cash On Delivery option is not available for orders outside India.

 

SHIPPING AND DELIVERY

Please refer to our Shipping Policy [https://www.happiehemp.com/] provided on our Site, as amended from time to time.

 

USER CONTENT

The information, photo, image, chat communication, text, software, data, music, sound, graphics, messages, videos, or other materials transmitted, uploaded, posted, e-mailed or otherwise made available to us ("User Content"), are entirely your responsibility. We will not be held responsible, in any manner whatsoever, in connection to the User Content. You agree not to encourage or assist or engage others as well as yourself in transmitting, hosting, displaying, uploading, modifying, publishing, transmitting, updating, or sharing any information that

  1. belongs to another person and to which the user does not have any right to;

  2. is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, trolling, propaganda or otherwise unlawful in any manner whatever;

  3. harm minors in any way;

  4. infringes any patent, trademark, copyright, or other proprietary rights;

  5. violates any law for the time being in force;

  6. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing;

  7. impersonate another person;

  8. contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer resource;

  9. threatens the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting any other nation.

 

Happie Hemp shall in no way be held responsible for examining or evaluating User Content, nor does it assume any responsibility or liability for the User Content. Happie Hemp does not endorse or control the User Content transmitted or posted on the Site by you. Therefore, accuracy, integrity, or quality of User Content is not guaranteed by Happie Hemp.

We make no warranties about User Content posted by third parties. By accessing or using the Site, you accept you could be exposed to User Content that is offensive, indecent, or objectionable to you. Happie Hemp shall not be liable in any way for any User Content, including without limitation, for any errors or omissions in any User Content or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the Site. You now waive all rights to any claims against Happie Hemp for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.

You now acknowledge that Happie Hemp has the right (but not the obligation) in its sole discretion to refuse to post or remove any User Content and further reserves the right to change, condense or delete any User Content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, Happie Hemp has the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable and further reserves the right to refuse service and/or terminate accounts without prior notice for any users who violate these Terms and Conditions or infringe the rights of others.

If you wish to delete your User Content on our Site, please contact us by e-mail at [contact@happiehemp.org] and request you to include the following personal information in your deletion request: first name, last name, user name/screen name (if applicable), e-mail address associated with our Site and/or mobile applications, your reason for deleting the posting, and date(s) of posting(s) you wish to delete (if you have it). We may not be able to process your deletion request if you cannot provide such information to us. Please allow up to 30 business days to process your deletion request.

 

INTELLECTUAL PROPERTY RIGHTS

"Happie Hemp" and "Happie" name and logo and all related product and service names, design marks, and slogans are the trademarks, logos, or service marks (after this referred to as "Marks") of Happie Hemp. All other Marks provided on the Site are their respective companies' property. No trademark or service mark license is granted connected with the materials contained on this Site. Access to this Site does not authorize anyone to use any Marks in any manner. Marks displayed on this Site, whether registered or unregistered, of Happie Hemp or others, are the intellectual property of their respective owners, and Happie Hemp shall not be held liable in any manner whatsoever for any unlawful, unauthorized use of the Marks.

Happie Hemp and its suppliers and licensors expressly and exclusively reserve all the intellectual property rights in all text, programs, products, processes, technology, content, software, and other materials, which appear on this Site, including its looks and feel. The compilation (meaning the collection, arrangement, and assembly ) of the content on the Site is the exclusive property of Happie Hemp and are protected by the Indian copyright laws and international treaties. Consequently, this Site's materials shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed, or modified in whole or in part or in any other form whatsoever, except for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you due to any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing, or modifying.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips, downloads, video clips, and written and other materials that are part of this Site (collectively, the "Contents"), are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal, non-commercial use only. We also grant you a limited, revocable, non-transferable, and non-exclusive license to create a hyperlink to the Site's home page for personal, non-commercial use only. The Contents and software on this Site are used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. Unless Happie Hemp explicitly provides to the contrary, all Contents are copyrighted, trademarked, trade dressed and/or other intellectual property owned, controlled or licensed by Happie Hemp, any of its affiliates or by third parties who have licensed their materials to Happie Hemp and are protected by Indian copyright laws and international treaties.

 

LIMITED LICENSE

Happie Hemp grants you a limited, royalty-free, non-exclusive, non-transferable, non-sublicensable license to the extent necessary to access and make personal and non-commercial use of the Site. All rights not expressly granted to you in these Terms of Use, are reserved and retained by the Site and its affiliates.

Happie Hemp reserves the right, at any time, without notice, and at its sole discretion, to terminate your license to use the Site and to block and prevent your future access to the Site.

 

REPRESENTATIONS AND WARRANTIES

This Site is provided to you "AS IS". We make no representations regarding the use of or the result of the use/depiction of the Contents on the Site regarding their correctness, accuracy, reliability, or otherwise. Happie Hemp shall not be liable for any loss suffered in any manner by the user due to depending directly or indirectly on the depiction of the Content on this Site.

You acknowledge that this Site is provided only based on the terms set out in the Terms of Use. Your uninterrupted access or use of this Site on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Site.

Happie Hemp shall have the right, at any time, to change or discontinue any aspect or feature of the Site, including, but not limited to, content, hours of availability, and equipment needed for access or use. Further, the Site may discontinue disseminating any portion of information or category of information. Happie Hemp does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or connected with any ability/inability to access or to use the Site.

Happie Hemp through the Site, intends to provide its users with general information about beauty and healthcare topics and products. The Site encourages its users to interact with Happie Hemp and its employees by asking questions that enable the user to obtain information of a general nature pertaining to beauty and healthcare topics. The postings on the Site or social networking sites, including the Site's Facebook page, or any information provided over chat or e-mails exchanged with Happie Hemp, its employees or representatives (collectively referred to as "Information") which are in furtherance of any communication made by the user with Happie Hemp, its employees or representatives is based on the background provided by the user. The Information is not intended to constitute a personal medical suggestion or be used for any medical diagnosis or treatment. While Happie Hemp takes reasonable care to ensure that the Information is accurate, Happie Hemp makes no representation and accepts no responsibility for the accuracy, completeness, appropriateness, or usefulness of the Information. Users are advised to seek opinion from a certified medical practitioner for any specific medical conditions or issues. If any user relies on the Information provided by Happie Hemp or its representatives/ employees, he/she may do so at its own risk. Under no circumstances will Happie Hemp, its employees, representative, or affiliates be liable for the Information or the consequences of relying on such Information.

 

For any general information posted on the Site, users must not infer or assume that such information necessarily applies to them.

 

DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY

THE SITE IS PRESENTED "AS IS." NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE OR ANY OF THE CONTENT, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.

YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE) UNDER ANY CIRCUMSTANCES FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, LOSS, THEFT, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (e) VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES; (f) ANY INACCURACIES OR OMISSIONS IN CONTENT; OR (g) LOSS OR HARM ARISING OUT OF OUR PRODUCTS WHICH LOSS OR DAMAGE CANNOT DIRECTLY, AND SOLE BE ATTRIBUTABLE TO OUR NEGLIGENCE; OR (h) EVENTS BEYOND THE REASONABLE CONTROL OF HAPPIE HEMP. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED.

 

FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE OR YOUR USE THEREOF REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

LINKS AND THIRD-PARTY SITES

References on the Site to any names, marks, products, or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you. This does not in any way constitute or imply Happie Hemp endorsement, sponsorship, or recommendation of the third party, information, product or service or any association and relationship between Happie Hemp and those third parties.

Happie Hemp is not responsible for any third-party sites' content and does not make any representations regarding the content or accuracy of material on such sites or the quality or sufficiency of such sites' services. If you decide to link to any such third-party websites, you do so entirely at your own risk. Happie Hemp does not assume any responsibility for examining or evaluating the off-websites pages' offerings or any other websites linked from the Site. We shall not be responsible for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit via the Site.

 

TERMINATION

These Terms of Use are practical unless and until terminated by either you or Happie Hemp.

You may terminate the Terms of Use at any time, provided that you discontinue any further use of this Site. Happie Hemp may terminate the Terms of Use at any time and may do so without notice, and accordingly deny you access to the Site; such termination will be without any liability to Happie Hemp or its affiliates and partners.

Upon any termination of the Terms of Use by either you or Happie Hemp, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the Terms of Use or otherwise. Any such termination of the Terms of Use shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the Terms of Use.

 

INDEMNITY

You agree to defend, indemnify and hold harmless Happie Hemp, its employees, directors, officers, agents and their successors and assigns, it's holding, subsidiaries, affiliates, partners, or licensors from and against any claims, liabilities, damages, losses, costs, and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Happie Hemp or any third party including but not limited to breach of any warranties, representations or undertakings or about the non-fulfillment of any of your obligations under the Terms of Use, or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of the Terms of Use.

 

GOVERNING LAW AND JURISDICTION

The Terms of Use and the Policies shall be construed in accordance with the applicable laws of India. For proceedings arising therein, the Courts at Bengaluru shall have exclusive jurisdiction.

Any dispute or difference, either in interpretation or otherwise, of the Terms of Use and other Policies on the Site, between the parties hereto, shall be referred to an independent arbitrator who will be appointed by mutually, and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time. The seat and venue of arbitration shall be held in Bengaluru.

Without any prejudice to the clause above, Happie Hemp shall have the right to seek and obtain any injunctive, provisional or interim relief from any court of competent jurisdiction to protect its trademark or other intellectual property rights or confidential information or to preserve the status quo pending arbitration.

For disputes relating to orders outside India, International arbitration rules of the Indian Arbitration and Conciliation Act 1996 shall apply. The seat and venue of international arbitration shall be Bengaluru.

 

SITE SECURITY

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation,

  1. accessing data not intended for you or logging onto a server or an account which you are not authorized to access;

  2. attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;

  3. attempting to interfere with service to any other user, host, or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;"

  4. sending unsolicited e-mail, including promotions and/or advertising of products or services; or

  5. forging any header or any part of the header information in any e-mail or newsgroup posting. Violations of system or network security may result in civil or criminal liability

 

Happie Hemp is entitled to investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working or any activity being conducted on this Site. You agree, further, not to use or try to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Happie Hemp on this Site.

 

ENTIRE AGREEMENT

Suppose any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth above. In that case, the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the original provision's intent, and the remainder of the Terms of Use shall continue to be in effect. Unless otherwise specified herein, these Terms of Use constitute the entire agreement between you and Happie Hemp concerning the Site/services. It supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written.

Happie Hemp's failure to act concerning a breach by you or others does not waive its right to act concerning the breach or subsequent and similar breaches.

 

GENERAL

You acknowledge and hereby agree to these Terms and Conditions. It constitutes the complete and exclusive agreement between us concerning your use of the Site and supersede and govern all prior proposals, agreements, or other communications.

We reserve the right, in our sole discretion, to change/ alter/ modify these Terms and Conditions at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site thereafter constitutes your agreement to all such changed Terms and Conditions. With or without prior notice, we may terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site.

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, affiliation, joint venture, or other forms of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole. Still, these Terms and Conditions shall be modified to the extent possible by the adjudicating entity to most fully reflect the parties' original intent as reflected in the original provision. The headings in the Terms and Conditions are for convenience only and shall not be used in its interpretation.

If you have any questions regarding these Terms and Conditions, please e-mail us at [contact@happiehemp.com]

CONTACT INFORMATION:

Email: contact@happiehemp.com

Phone: +91-99162000141